Job Title: Lab Manager
Location: Shanghai, China
Department: Laboratory Operations
Reporting to: General Manager (Functional: Service Director Testing)
The Laboratory Manager is responsible for the full operational management of the Shanghai laboratory, ensuring safe, compliant, efficient, and high-quality testing activities. This role drives operational excellence, team performance, customer satisfaction, and continuous improvement within the laboratory.
Lead laboratory planning and operational target setting to align with business objectives
Oversee daily laboratory operations, ensuring workflow efficiency and service quality
Ensure full compliance with legal, safety, quality, and accreditation standards
Maintain ISO 17025 / CMA-CNAS accreditation and drive continuous quality improvements
Manage laboratory assets, including equipment planning, calibration, maintenance, and material inventory
Ensure accuracy, timeliness, and completeness in test reporting and documentation
Drive operational improvements through data analysis and customer feedback
Lead, mentor, and develop the laboratory team; build succession planning
Ensure budget control and effective allocation of laboratory resources
Represent the laboratory in technical discussions with internal stakeholders and international customers
Masters degree in Chemistry, Analytical Science, or related disciplines
(Extensive relevant petrochemical testing experience may substitute academic qualification)
Minimum 10 years experience in testing laboratories, preferably in fuel or petrochemical testing
Strong understanding of ISO 8217 marine fuel standards
Proven experience in ISO 17025 / CMA-CNAS laboratory accreditation
Strong leadership capabilities with track record in lab team management
Solid analytical knowledge and familiarity with laboratory information systems (LIMS)
Excellent problem-solving, prioritization, and decision-making skills
Strong financial awareness in budgeting and operational cost management
Excellent interpersonal skills and strong customer service mindset
Fluent English communication, able to engage confidently in international meetings
High level of integrity and commitment to continuous improvement
Candidates currently or previously working in reputable petrochemical inspection/testing organizations (e.g. fuel testing laboratories) are highly desirable.
Cost Management Team Performance Succession Planning Operations Analysis Operational Excellence Compliance Calibration Chemistry Information Systems Decision-Making Inspection Continuous Improvement Interpersonal Skills Team Management Budgeting Customer Satisfaction Data Analysis Documentation Testing Planning Maintenance Business English Science Customer Service Leadership Communication Management