Medical Lab Assistant/Phlebotomist

POSITION SUMMARY:  

Responsible for phlebotomy and clerical duties including specimen collection, test order entry and report generation. 

ESSENTIAL RESPONSIBILITIES:

• Follow established policies and procedures as they relate to the Laboratory.
• Receives, collects, and labels specimens as appropriate while maintaining specimen integrity.
• Adapts communication methods and specimen collection procedures to fulfill the needs of the patients being served.
• Performs test procedures following written procedures conforming to current standards and manufacturers recommendations.
• Maintains required records, reports, and statistics as needed.
• Performs supply inventory as assigned to prevent shortages in assigned work areas.
• Maintains required records, reports, and statistics as needed.
• Notifies supervisor promptly of customer concerns, unsafe conditions, and malfunctioning instruments or test procedures.
• Educates patients related to their procedures, obtaining patient feedback to ensure their understanding. 
• Calls patients with necessary results.
• Maintains competence in computer skills pertaining to order entry, and laboratory computer system orders, collections, result entry, patient report retrieval, and report printing tasks.
• Cleans and maintains laboratory as needed.
• Maintains current knowledge and training on equipment and procedures.
• Consistently displays a positive attitude and a personal commitment to excellence.
• Maintains basic knowledge of medical coding and keeps abreast of annual changes and updates.
• May also:
  1. Perform patient outreach for value-based initiatives and patient optimization programs.
  2. Triage patients for vitals and medical history prior to rooming patient for exam.
• Participates in professional development activities and maintains professional affiliations.
• Attends all department meetings and clinic required meetings.
• Maintains strict confidentiality. 

Competencies:

• Patient Centered
• Accountable for results
• Adaptability
• Technical knowledge
• Teamwork

Required Education and Experience:

• High school diploma or GED.

• Current American Heart Association recognized Basic Life Support (BLS) certification.

• At least one-year experience in phlebotomy.
• Phlebotomy Certification.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. This position on occasion will require you to lift objects up to 15lbs.  Strong verbal and written communication skills required. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Ability to exercise good judgment and positively influence and lead others, including handling confrontations with poise and efficiency.  Repetitive motion of upper body required for extended use of machines and computers. 

Position Type/Expected Hours of Work:

This is a full-time position in an outpatient medical office setting.  Days and hours can vary between all days of the week between the hours of 7am to 7pm.   Based on business need, the ability to work a flexible schedule, including some evenings and weekends, is required.

Travel: This position may require travel to all White-Wilson clinic locations.

Work Environment:

This position requires regular and reliable on-site attendance.  Environmentally controlled medical environment.  Fast paced environment with occasional high pressure or emergent situations.  Frequent exposure to bodily fluids.  Possible exposure to infectious specimens, communicable diseases, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a laboratory and medical office environment.   

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EEO Statement 

White-Wilson Medical Center, P.A. and affiliates are equal opportunity employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.